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Shipping Policies

At HME Medical, we are committed to getting you your items as quickly and as smoothly as possible. Please note that to do this, we have to have a system. Please read the following, so you know what to expect, and can plan your orders accordingly.


Standard ground shipping is FREE on all orders of $75 or more going to anywhere in the Continental United States.

Orders below $75 ship as follows (unless they are marked as “Free Shipping”):

  • $0 - $74.99 ships for: $7.50
  • $0 - $74.99 ships for: $7.50

Free shipping does not apply to international orders or to orders going to the following states and territories:

  • Alaska (AK)
  • Hawaii (HI)
  • Puerto Rico (PR)
  • American Samoa (AS)
  • The Federated States of Micronesia (FM)
  • Guam (GU)
  • The Marshall Islands (MH)
  • The Northern Mariana Islands (MP)
  • Palau (PW)
  • The Virgin Islands (VI)

If your order was placed over the weekend or on a holiday, it will be processed following business day. Business days are from Monday to Friday.

Standard Ground Shipping:

Most orders shipped ground will be delivered 3-5 business days after your package ships.

Every order submitted after 2pm est Standard time will be processed until the next business day.

Our manufacturers will drop ship your order. As our manufacturers have different warehouses around the Unites States they will ship from the warehouse where the item is in stock.

Our manufacturers will be the ones that determine the carrier for your order. The possible carriers to be used are UPS, USPS and FedEx.

Keep in mind that when ordering a variety of products, your order may come in multiple boxes and in different days within the established dates as they might be from different manufacturers.

If your order is over $75 the shipping will be FREE. If any product exceeds the weight of 6 pounds it will calculate a shipping fee. Puerto Rico, Alaska and Hawaii do not qualify for free shipping.

Free shipping is available for most of our products. Heavier items however, are excluded from our free shipping policy. Keep in mind that free shipping cannot be combined with any other coupon code or promotion. If you have multiple products in your order, we encourage you to contact us so we can help you minimize your shipping rates. Heavier items not considered in our free shipping policy may include:

  • 1.Wheelchairs
  • 2.Ramps
  • 3.Transfer benches
  • 4.Massage tables
  • 5.Commodes
  • 6.Gallons of specific products
  • 7.Cases of specific products
  • 8.Hospital Beds
  • 9.Patient Lifts
  • 10.Oxygen Concentrators

Canadian and International Orders

Please note that in some cases duty fees and taxes may apply when your order arrives. Such values are NOT part of our shipping charges.

* Puerto Rico, Alaska and Hawaii do not qualify for free shipping.

* The shipping fees will depend on the products and delivery address.

Depending on the vendor, some of the items MAY or MAY NOT be eligible to ship to a PO BOX. Keep in mind that PHYSICAL ADDRESSES are more suitable for shipping purposes. Please contact us if you have any questions on how your item will be shipped.